I’ve developed a theory that the biggest driver of mindlessness at work comes from lack of communication. Most times, this is connected to the conversations we’re not having about our values, or about the boundaries we set (or don’t set) around how we live, honour, or uphold these values at work. You know the type of conversation I am talking about: the really uncomfortable one, where you know what you need to say is going to be awkward and might displease or disappoint another person.
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